Servicer Contact Options
Cardinal Financial mortgages are serviced by Dovenmuehle
Phone: 866-397-5370
Website: Please visit www.yourmortgageonline.com/ and submit a request for assistance via the Secure Messaging Center. Be sure to use “COVID-19 Hardship Request” as your subject line.
From Servicer Website
For Our Customers Impacted by COVID-19
At Cardinal Financial, our hearts go out to all those who have been affected by the novel coronavirus outbreak, and the continued health and safety of our employees, customers, and communities is our top priority. We understand the growing concern associated with COVID-19 and are committed to being responsive to the needs of our customers and employees throughout the evolving situation.
What If I Can’t Make My Payment?
We understand that financial situations can change quickly. Rest assured, we are here to help. A range of hardship programs is available for our mortgage customers through our service provider, Dovenmuehle Mortgage, Inc. We encourage customers who may be impacted to contact Dovenmuehle to discuss the range of options that are available.
Hardship Assistance
I am currently experiencing a financial hardship that is making it difficult to make my monthly payments. What can I do?
We are here to help. Whether you are looking for a way to make your payments easier each month or you have already fallen behind, there are options. We can work with you to determine the best option for your unique situation.
The most important step is to contact us as soon as you can. Even if you have not fallen behind on your payments, but are facing financial difficulties, it is never too early to reach out.
You may be eligible for a temporary forbearance plan. This option may reduce or suspend your mortgage payment for a specific period of time to allow you to recover from this hardship.
If you have forbearance questions and would like to speak to a certified housing counselor, please call the Hope Hotline at 995Hope.org
Please ask questions or report your experience with this servicer below. Your feedback will help other homeowners navigate homeownership preservation options. REMEMBER: Ask for everything in writing to protect yourself against surprises.
[…] Cardinal Financial Coronavirus Mortgage Forbearance … […]
My name is Timothy Bunnell, and I want to apply for forbearance at this time because I am experiencing extreme hardships.
Timothy, you will need to reach out to your servicer directly. Their contact information should be on your most recent statement. This is a consumer protection website and has no affiliation with any loan servicer. I hope this helps, and good luck with your challenges.