SN Servicing Corporation Coronavirus Mortgage Forbearance Information

Servicer Contact Options

For Borrowers with loans being serviced by SNSC:
Please contact your personal Asset Manager by calling the toll-free number or writing to the address below:

323 5th Street
Eureka, CA 95501
(800) 603-0836

13702 Coursey Blvd. Bldg. 1
Baton Rouge, LA 70817
(800) 489-6446

Not sure who your personal Asset Manager is? Please contact our Customer Service department at (800) 603-0836.

Please send written inquiries, requests for information or notices of error to the SN Servicing Corporation address:

SN Servicing Corporation
323 5th Street
Eureka, CA 95501

Main Phone: (800) 603-0836
Main Fax: (916) 231-2603

Additional Resources: Mortgage Assistance Application

From Servicer Website

Our Borrowers

SN Servicing is committed to helping meet the needs of customers affected by the pandemic. We strongly encourage borrowers to keep the lines of communication open so we can best assist them.

If you are a borrower who is financially impacted by COVID-19, click here to download the COVID-19 Hardship Application.

Unemployed? Make sure you check out the U.S. Department of Labor’s website with services and programs in your area.

In addition, the Consumer Financial Protection Bureau has provided resources to help you protect your finances and avoid financial scams during this critical time.

If you have forbearance questions and would like to speak to a certified housing counselor, please call the Hope Hotline at


Please ask questions or report your experience with this servicer below. Your feedback will help other homeowners navigate homeownership preservation options. REMEMBER: Ask for everything in writing to protect yourself against surprises.

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