PRMG Coronavirus Mortgage Forbearance Information

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From Servicer Website

If you need to secure a forbearance plan because you’re experiencing financial hardship due to the coronavirus pandemic, we’ll guide you through every step of the process.

To make it as easy as we can, we have created 2 resources to help you learn more about available assistance options and to help you understand your options for extending the term of an existing forbearance.

You can get the process started right here, right now – Log in to our PRMG portal

The Coronavirus Aid, Relief, and Economic Security (CARES) Act offers mortgage assistance options for borrowers with federally backed mortgages and who are experiencing financial hardship as a result of the virus.

These options include forbearance and, once your financial hardship has ended or your forbearance periods are exhausted, reinstatement, loan repayment, loan modification, or deferral, depending upon your individual financial situation.

If you have forbearance questions and would like to speak to a certified housing counselor, please call the Hope Hotline at


Please ask questions or report your experience with this servicer below. Your feedback will help other homeowners navigate homeownership preservation options. REMEMBER: Ask for everything in writing to protect yourself against surprises.

1 Comment

  1. Ben on July 2, 2023 at 6:49 pm

    Will a forbearance be reported to the credit bureau/affect my credit score?

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