Servicer Contact Options
If you have questions about your existing mortgage, please contact your Servicer directly. Lakeview will not be able to answer these questions.
Take a look at your statement to see which Servicer handles your loan:
From Servicer Website
Statement on the Coronavirus (COVID-19):
At Lakeview, our primary concern is for the health and safety of you, our customer, and your loved ones. We are committed to assisting you during this trying time.
If you’ve been impacted by COVID-19 and need our support, we’re here to help. Understanding your options is an important part of maintaining control of your financial situation. If you have concerns regarding your existing mortgage, it is important that you reach out to the Servicer of your mortgage loan to review available options and learn about assistance programs that may be available to you.
All Lakeview customers are eligible for the protections under the CARES Act. One of these protections is mortgage forbearance, meaning a pause in payments. The forbearance protection can be for an initial time period of up to 180 days; and as needed, an additional extension time of up to 180 days, for a maximum forbearance period of 360 days.
Please contact your Servicer below to request a forbearance. At the end of the forbearance period, there will be repayment options available to you; as no one will be required to immediately “make-up” the paused payments, all at once or in a lump sum.
Please continue to work with your Servicer regarding your unique situation.
Please ask questions or report your experience with this servicer below. Your feedback will help other homeowners navigate homeownership preservation options. REMEMBER: Ask for everything in writing to protect yourself against surprises.