Gregory Funding Coronavirus Mortgage Forbearance Information

Servicer Contact Options

Phone: 866-712-5698

Website: gregoryfunding.com/covid-19
Payment Assistance: Hardship Assistance Application 


From Servicer Website

Some of the government-sponsored enterprises (including Fannie Mae and Freddie Mac) have implemented programs to help borrowers during this time.  These programs do not apply to your mortgage; the terms of your mortgage loan Promissory Note and Security Instrument (the mortgage or deed of trust) have not changed. 

Some of the states have issued guidance to mortgage servicers. We are closely monitoring federal, state and local guidance and we will follow all applicable laws.  Our loan assistance programs remain available to you as always. 

Many of you may now have a new need because you are facing a pay reduction or job loss situation that represents a shocking change in your financial situation.  We can help. 

We do understand that many people will experience temporary loss of income and the sudden impact can be harsh on families.  We are looking at special terms that we may offer to assist with these unusual needs as we structure a solution for you. 

Please contact our Customer Service team at 866-712-5698 to discuss your personal situation. You can also download our Borrower Assistance Application from this website, complete it, gather the required personal financial information, and mail the application to our office.

If you have forbearance questions and would like to speak to a certified housing counselor, please call the Hope Hotline at 995Hope.org

CLICK HERE for 995Hope.org

Please ask questions or report your experience with this servicer below. Your feedback will help other homeowners navigate homeownership preservation options. REMEMBER: Ask for everything in writing to protect yourself against surprises.

96 Comments

  1. Bill paxson on May 1, 2020 at 3:11 pm

    I have been trying to make a payment on my loan for 5 days now with no answer at phone number 1 866-712-5698

    • Kim Byrom on May 21, 2020 at 9:33 pm

      Same thing here waited on hold the past three days for over 40 min each time!

      • Felisa D Richards on June 1, 2020 at 6:57 pm

        Try Faxing them at service@gregoryfunding.com
        (866) 712-5698 the number is good but plan on holding an hour.

        • Rocodrin on July 7, 2020 at 3:06 pm

          Estos tipejos son todo logos se especializaron en 5mil títulos tienen todas tus respuestas he inquietud es
          Gracia de cabrones,👺🤮🙄😱🤬

        • Sheila on July 20, 2020 at 4:14 pm

          My mortgage was sold to Gregory Funding last November, my insurance and taxes are included in my mortgage payment. My loan is an FHA. My insurance was paid up through my escrow but when it came due again Gregory Funding wasnt even on my record as my mortgage holder. I contacted them and the payment was paid BUT…THEY SENT ME A LETTER STATINF THEY WILL NOT BE PAYING MY INSURANCE OUT OF ESCROW AFTER THIS ONE TIME. I say WHAT???? I’ve had my FHA mortgage for 13 years and its always the same now this??? I cant pay a 1100 insurance and make the same payments each month as though I were paying the amount to cover my insurance! WHAT are you going to do with the money going in supposed to be paying my insurance??? I will probably have to get a lawyer involved!!

          • Rebecca marks / Louis Zappulla on August 29, 2020 at 5:37 pm

            I am having the same problem! Don’t understand how an impound account was mandatory on my loan so how can they decide to change it? I couldn’t afford a 3,000 insurance premium to get my own insurance so Gregory Funding gave me their forced insurance and now my payment had gone up 500 more a month and their insurance only covers them. They have no problem collecting and paying for this insurance.. has is this ok and what can I do about it?



          • T on September 1, 2020 at 1:42 am

            I am having the same problem and I have talked to a lawyer. But no news yet.



          • T on September 1, 2020 at 1:54 am

            I have insurence they paid it and now there are still charging me there hazard insurence. And I got the letter about no escrowing it . So hmmmmm



          • Jen on December 30, 2020 at 6:46 pm

            NYS Residents –

            REACH OUT TO THE Attorney General Office for help!!! Help Line at (800) 771-7755.



          • Marina Arvizu on January 18, 2021 at 12:55 pm

            They did the same with me and I scheduled monthly payments for insurance. Not the whole year. I also eventually saw a drop in payment.



          • Robbie Salmon on February 2, 2021 at 4:07 pm

            Yes. I have ran into the same. I had covid relief. After 3rd month they want me to pay 6000.



          • Dr. Kecia McCoy on September 8, 2021 at 6:09 pm

            The same thing happened to me. I don’t know what to do.



          • Ben on June 25, 2022 at 3:27 pm

            Had almost the same problem only they raised my escrow $270.00 and denied receiving my master declaration insurance sent to them by 3 differant verified sources including myself and are billing me under a forced insurance compliance.Will not go into much more but I’m looking for a class action suite to represent me should I not resolve this soon.BEen



          • Rena on October 12, 2022 at 10:51 am

            They are doing the same to me…
            I now owe more on my house than I ever have since They BOUGHT my loan



        • Walter L Coles on December 2, 2020 at 12:50 am

          THIS PLACE IS HORRIBLE! 3 DAYS OF WAITING FOR SOMEONE TO ANSWER THE PHONE. JUST GOT TRANSFERRED TO THEM. IS THERE ANYWAY I CAN GIT RID OF THEM. I READ BOUT 50 REVIEWS & (ALL) ARE HORRIBLE! 1 STAR THAT SHOULD BE ZERO. How are they still in business????

        • Byron Tuttle on June 22, 2023 at 12:00 am

          Payed off my loan no letter to showing cleared, yet a statement with a zero balance what the fuck

      • T on September 1, 2020 at 1:45 am

        Or you can do online they are hard to get ahold of and I am having so many problems with them. Hmmmm this company .

        • Valerie Lyle on August 15, 2021 at 9:29 am

          I think contacting FHFA.GOV is a start. CFPB, HUD,RESPA,TILA, YOUR PREVIOUS INVESTOR VA/FANNIE MAE/FHA/FREDDIE MAC.
          Top Class Actions put in your complaints. Contact elected officials!

      • Valerie Lyle on August 15, 2021 at 9:31 am

        I think contacting FHFA.GOV is a start. CFPB, HUD,RESPA,TILA, YOUR PREVIOUS INVESTOR VA/FANNIE MAE/FHA/FREDDIE MAC.
        Top Class Actions put in your complaints. Contact elected officials!

        • Rena on October 12, 2022 at 10:58 am

          I have contacted the gov. Hud.. insurance commissioner, state attorney office and ALL are now starting to invest this company. They are changing taxes & insurance when I pay them myself and they say they don’t have proof. I mail, fax & email to them proof and they say they never received it and then give a different address to send info to….
          They are simply forcing people out of their homes by putting all this in escrowed accounts, for things that you/we are already paying for

          There will be a class action lawsuit against them. I now know 5 people who have lost their homes bc of them.

          • Felisa D Richards on March 24, 2023 at 9:22 pm

            make that six and I am already suing them



          • Sandy kozlowski on July 7, 2023 at 7:29 pm

            Make that 7 these people are worse then loan sharks had to get a lawyer to fight these predators



    • S on July 20, 2020 at 3:53 pm

      That happens to me ALOT!!!

    • Ang on November 21, 2020 at 11:28 am

      Did you get that not in? How long have you been with this co.?

  2. John Nersinger on May 7, 2020 at 6:32 pm

    This is crap.ive been trying to make a payment and nobody answers the phone and the website wont let us in.if i didnt know better, they’re trying to take my house. I’m consulting my attorney in the morning.

    • Kim Byrom on May 21, 2020 at 9:34 pm

      Aggravated with this company!

    • Felisa Richards on June 1, 2020 at 6:54 pm

      Trust your instincts – they are shady. I had a Fed judge order them to do a loan mod and I am represented by an atty. I am in active BK 13 due to mortgage fraud conducted by Wells. I proved my case in court and Wells had to amend their claim. Because I outed them, they sold the loan to Gregory who, without following ANY of the mortgage rules, tried to file for a relief from stay behind my back. I wasn’t represented at the time but I refuted their motion and won! That’s when the judge ordered them to work something out. I submitted a “perfect packet” on 3/9 (I used to do loan processing so trust me when I say perfect). They tried to say my package wasn’t complete but in fact, a document they wanted was never requested by them nor did they provide the needed form. I found one on the HUD website and submitted it. Its been one thing after another and 90 days later they have not proposed anything. In addition, they are processing a loan modification on their loan assistance packet but on the website, they have a disclosure that states “they are only the servicer and cannot modify loans.” I’m not sure why you aren’t able to access via internet but try saying you forgot your user name and forgot your password. Also, try using a different browser like Chrome. I even think you can get through to their customer service number and/or IT. I call every week so I do know you have to hold for an hour but I get through. The number I call is: (866) 712-5698 Also, they gave me an Efax not listed on their site: service@gregoryfunding.com. You can always send a fax their and it’s taking them about 4-5 days for any correspondence through fax or portal.

      • Herb Suvaco on July 15, 2020 at 8:22 pm

        who is your attorney you used with Gregory Funding> I’m having a similar issue.

        Thank you

        • Feli on December 15, 2022 at 4:48 am

          Just get your loan refinanced – they will illegally steal your home. COMPLAIN to all judicial branches including CFPB, Atty General, DA -They are not below fraud, forgery, lying, making false statements They just need your deed – not your payments.

      • donna BARAJAS on August 12, 2020 at 6:46 pm

        I’ve never had a problem making my payments. the longest i waited was maybe 15 min and i schedule my payments easy

        • Mayte on September 17, 2020 at 6:42 pm

          The same with me. Since the beginning of this year, I have not been able to contact with them by phone

          • Emmanuelle Saint-Firmin on December 20, 2020 at 9:31 am

            I have been calling Gregory Funding for the past three weeks, each time I have to wait for more than 3 hours – I work during the day and sometimes I have to hang up and dial the number again for another 3 hour wait – I still have not been able to reach anyone. I was unable to even make my payment online. This is terrible !



        • keisha scott on December 3, 2021 at 3:54 pm

          lies

      • Dedre on December 24, 2020 at 5:53 am

        What was your atty name and number?

        • Felisa Richards on May 11, 2021 at 10:16 pm

          Gregory funding is only the servicer but they are Wholey owned by Ajax Mortgage and both are unscrupulous. I’ve owned my home for 34 years without issues. Ajax/Gregory only had it for less then 6 months and use the BK to navigate unbeknownst to Debtor! I was successfully halfway through my Chapter 13 when they sabotaged it by putting through”a change to mortgage payment) in June but they increased my payments more than $900. THE TRICJ: I was not notified as I’m not on the electronic service for these notifications. Only my ex attorney was. In BK your plan payment has to be approved by judge and trustee. What was supposed to be done by Gregory was that they needed to submit a MOTION to the trustee and get approval and then it would have been paid as post-petition arrears if it was a legitimate ask (which is why they didn’t do that -it wasn’t). What they counted on was that when a notice of mortgage change occurs I only had four data to refute it. Since I never received that they then used my not paying more as a means to initiate an illegal foreclosure WHICH they conducted in NOVEMBER in violation of state and federal moratoriums against foreclosure! They basically stole my home of 34 years and $360,000 of equity which is more than I owed! And just like you, the amount of monies claimed included impounds for insurance they refused to pay and they did not adjust my impound escrow so they overstated monies due which is innacurate or “falsely inflated!”

          I have the fight of my life ahead but I sued in Civil Court and I am uncovering so many illegalities and violations. I saw on BBB that complaints went from 34 to over 71 including some from attorneys.

          . BE CAREFUL PEOPLE! They use gorilla tactics and bully homeowners out onto the street befire they know what hit them. Right now even if you are not having issues, get a forensic title check done because you may find something there to use before you find yourself on tge defense and losing your hone. It took me some time to find just the right company but I’m using Mortgage Audit Online and I highly recommend them. Be proactive and preventative with this company. Trust your instincts and good luck. I believe my case will potentially be a landmark case but at what cost to ne? I’ll never be the same after going through this. For all the banks that transferred us to Gregory -screw you and I can only wish that someday you find yourself in our shoes. That’s the very least Karma can do. Good luck and please take this advise seriously. If nothing else refinance now and get out of the Gregory portfolio. It’s worth noting I have five lenders I was ready to refinance with. Gregory Never sent a written Lenders Notice of Denial for my loan modification pending since March 9th of last year. They never filed or recorder a Notice of Default. You ask how can they do that? They just do it and so few homeowners ever challenge them. Get everything in writing and educate yourself on your rights so you know what to be asking. SEND them a QWR letter where they have to provide you with all your documents etc. within 30 days. I sent them one in December and just now received a response and they did NOT provide anything they were supposed to. They only provided the documents used when my previous lender Wells Fargo transferred to them. I have no documents from Gregory. Get your title checks done!

          • Felisa Richards on May 11, 2021 at 11:49 pm

            Gregory funding is only the servicer but they are Wholey owned by Ajax Mortgage and both are unscrupulous. I’ve owned my home for 34 years without issues. Ajax/Gregory only had it for less then 6 months and use the BK to navigate unbeknownst to Debtor! I was successfully halfway through my Chapter 13 when they sabotaged it by putting through”a change to mortgage payment) in June but they increased my payments more than $900. THE TRICJ: I was not notified as I’m not on the electronic service for these notifications. Only my ex attorney was. In BK your plan payment has to be approved by judge and trustee. What was supposed to be done by Gregory was that they needed to submit a MOTION to the trustee and get approval and then it would have been paid as post-petition arrears if it was a legitimate ask (which is why they didn’t do that -it wasn’t). What they counted on was that when a notice of mortgage change occurs I only had four data to refute it. Since I never received that they then used my not paying more as a means to initiate an illegal foreclosure WHICH they conducted in NOVEMBER in violation of state and federal moratoriums against foreclosure! They basically stole my home of 34 years and $360,000 of equity which is more than I owed! And just like you, the amount of monies claimed included impounds for insurance they refused to pay and they did not adjust my impound escrow so they overstated monies due which is innacurate or “falsely inflated!”

            I have the fight of my life ahead but I sued in Civil Court and I am uncovering so many illegalities and violations. I saw on BBB that complaints went from 34 to over 71 including some from attorneys.

            . BE CAREFUL PEOPLE! They use gorilla tactics and bully homeowners out onto the street befire they know what hit them. Right now even if you are not having issues, get a forensic title check done because you may find something there to use before you find yourself on tge defense and losing your hone. It took me some time to find just the right company but I’m using Mortgage Audit Online and I highly recommend them. Be proactive and preventative with this company. Trust your instincts and good luck. I believe my case will potentially be a landmark case but at what cost to ne? I’ll never be the same after going through this. For all the banks that transferred us to Gregory -screw you!



          • PAT on July 28, 2021 at 1:50 pm

            Hello Ms. Richard’s have you been successful in saving your home?



    • Georgette Pike on August 3, 2020 at 4:04 pm

      They charged me a late fee of 15.00 and it’s THIER faulf

    • Ang on November 21, 2020 at 11:30 am

      How did it go?

  3. Christian on May 8, 2020 at 10:39 am

    True, they don’t answer

    • Camille on December 1, 2020 at 2:32 pm

      I have been having the same problem time and time again, come on no company is ever that busy where the phone lines are not answered, this system is so corrupt I’m tired of it all, all that you complained about I’ve been through and still is, can someone please explain it if you have the information please share, thank you Camille

  4. marie k lopez on May 14, 2020 at 11:22 pm

    They were not taking payments on the phone even before Covid19 started. You have to go online to make your payment.

  5. Dee on May 18, 2020 at 8:28 pm

    I’ve been trying to get in contact with customer service. Been on hold for an hours now and I’m still waiting please can someone call me back thank you .

    • Forbearance Report on May 18, 2020 at 8:47 pm

      Hi Dee, your servicer does not monitor this website. I would encourage you to also reach out to HopeNow. If you go to that link, you can complete the form on their page and they can help you contact your servicer.

      • Keith craig on June 24, 2020 at 5:12 am

        Would like to make some payment to my mortgage to get back in good credit standing.Give me a call as soon as possible.

        • Forbearance Report on June 24, 2020 at 3:18 pm

          Hi Keith, your servicer does not monitor this website. If you are having challenges reaching your servicer, please take advantage of the counselors at 995Hope.

          • Valerie Lyle on August 15, 2021 at 9:17 am

            How can I have a Cares Act forbearance with Fannie Mae and 3 months before they sold my loan to Ajax Mortgage Loan Trust 2021-F and the servicer Gregory Funding LLC ? I wasn’t notified until July 16 /July 22 2021!
            I had already started making a payment beginning of July 2021. My forbearance period is over until September 2021. Fannie Mae knew what they were doing! I have documents of a modification agreement made in 2017 until the maturity date 2057 from Fannie Mae. I need solid advice. I know Gregory Funding LLC had recently been sued by White, et a l.v. Gregory Funding LLC
            Case #2017-20800 in the District of Harris County, Texas . They settled out of court. But the attorney is Brian Mahony Law. They will do a Class Action if we contact him.



          • Kim Rinde on October 1, 2021 at 3:31 am

            I’m in a similar situation, except I was in a Covid-19 forbearance with Loan are and serviced by NewRez and when I looked up my mortgage, it was backed by Fannie Mae! Then, I had to declare bankruptcy while under my Covid forbearance with Loancare and was told to proceed normally with that by my attorney. We extended our forbearance with Loancare to coincidence with the ending of our bankruptcy case. We submitted a loss mitigation request to Loancare, then found out our loan was sold to Ajax with Gregory Funding as our servicer. Gregory Funding was supposed to get all the paperwork for my loss mitigation request per Loancare and pick up where Loancare left off, but they didn’t! Gregory Funding claims they got no loss mitigation paperwork from LOANCARE! I had to redo the entire loss mitigation packet and send it to Gregory Funding! I emailed it, uploaded it all to their website, and sent it certified mail! Any mail from them goes Tomy bankruptcy attorney first, then it gets mailed to me, so there is a delay in me getting my mail. What happened to your case?



          • Kim Marie Rinde on October 1, 2021 at 4:43 am

            I am in the same boat! What do we do now?



  6. Virginia Harris on May 29, 2020 at 4:11 pm

    I need to pay my mortgage. Been calling since 5_15 2020. Tried to sign up on line getting error messages

  7. Felisa D Richards on June 1, 2020 at 6:56 pm

    (866) 712-5698 and plan on holding for 45 min to one hour or Efax at service@gregoryfunding.com

  8. JUAN H CRUZ on June 15, 2020 at 5:11 pm

    This is so stupid I am on the phone for 1 hour and they don’t answer the phone I hate this why even waste mine time trying to make a payment

  9. JUAN H CRUZ on June 15, 2020 at 5:24 pm

    I am trying to get back with chase bank I never had any problems with paying the mortgage but now this is by far the worst bank Gregory funding sucks I wish that I win the lottery and pay off the total because all they do is collect late fees and their services sucks when make this comment is at 12 and they put a different time

  10. Mike Starkey on July 6, 2020 at 11:31 pm

    Have tried to contact them 4-5 times and on hold for over an hour each time. Called 866-712-5698, They do suck and thats for sure!

  11. Kim Byrom on July 14, 2020 at 7:52 pm

    Tired of no customer service from this company. They do NOT call you back. Hold times ridiculous

  12. Andre Allen on July 15, 2020 at 6:25 pm

    My loan was also sold to Gregory by Wells Fargo I was not aware until recently they are only a servicer not bank. the long waits on hold is horrible and they just set up website to make payments who are these people??

  13. Robert Barcus on July 18, 2020 at 3:12 pm

    I have worked with Gregory Funding (GF) to get a “Forbearance”, on my 20 year old mortgage previously held by Wells Fargo. Late Dec. 2019 my loan was sold off to a private real estate trust w/ Gregory Funding being the new servicer. After having my work reduced mid January and finally furlowed in March. I started holding my mortgage payments to preserve my money for anticipated living expenses. Details could take to long…. I finally negotiated the process of GF, forbearance process to be told they want not only my Full 1 year of insurance payment in advance but all past tax payments to bring my escrow current. OK…. Then they want me to start making my mortgage payments short my insurance immediately but will modify the terms of my loan by increasing my interest rate for the ballence of the loan 10 years. Is this legal or just taking advantage of my situation
    Robert B.

    • Forbearance Report on July 18, 2020 at 4:31 pm

      Robert, it sounds like your mortgage may not be Federally backed. Unless you live in a state that has passed local legislation to address non-federally backed mortgages, Gregory has the ability to offer you it’s own workout options and does not necessarily follow the CARES Act.

      If you are able to make your payments under this arrangement temporarily, you can refinance once you’ve established positive payment history.

      For instance, if you skip payments during forbearance, and then go into a repayment arrangement, you could use a conventional loan to refinance into today’s low rates after 3 on-time payments.

      • Selena on July 23, 2020 at 8:36 pm

        Are you saying that 3 on time payments will be sufficient for re-fi? Through another institution, I’m assuming you mean?

        • Forbearance Report on July 27, 2020 at 5:06 pm

          Hi Selena, this is an FHFA guideline. That means you can use Fannie Mae or Freddie Mac underwriting guidelines after you’ve made 3 on-time payments under the repayment (or deferment) plan.

          If you did not skip any payments while in forbearance, or if you paid all skipped payments back at once, prior to applying for the new loan, in that case there is no waiting period and you would be eligible to buy or refinance right away.

          And yes, you can use any lender for the new loan, that should not matter. As long as the lender is following the guidelines, you should be fine.

          • F. Richards on October 5, 2022 at 10:08 am

            However, I have spoken to HAMP and FHA and Gregory Funding is AN FHA mortgage servicer. They have obligations to follow specific criteria even if they are not Federally Backed. If the loan is even Federally Related, and Gregory Funding/Ajax Mortgage cannot find a progrram “they have”, then their first order of mortgage servicing is to look at every Covid Relief and GSE program and see if the borrower is eligible which, there are programs for assistance that will automatically assist if you do not qualify for ANY other potential option. At that point, as an FHA Mortgage Servicer, the guidelines in the Mortgage Servicing Handbook predicates that they must refer the loan back to HAMP or FHA who CAN modify it and prevent any foreclosure unnecessarily. That is what a sustainable loan modification program is supposed to attempt to do. They have violated so many servcing actions and lost their Real Estate Licensing in CA and Oregon due to their egregious mishandling of borrowers loans.They have lost their argument in Supreme Court and have been overturned. The Supreme Court overruled their arguments as to why Gregory Funding does not feel they should have to file any new Notice of Default in compliance with both Judicial and Non-Judicial foreclosure procedures when they bought all these loans from Wells Fargo and other banking institutions regardless of the fact that the trustee has changed, the address and contact information on any previous NOD is invalid and the amount allegedly due from any lender predecessor has also changed. Their mission statement practically prays to their successful foreclosure actions for their securitization pool actions. They are a facade of a servicing company and should be criminally prosecuted for the lives they have destroyed and will continue to do so. All I can say is that if your loan was ‘transferred” to Ajax Mortgage/Gregory Funding, they have no intention of ever working with any borrower or helping any borrower. Your home is earmarked for their next REO Security Pool. Period. They make the Mafia look like saints. I honestly do not know how or if I will survive this but I do not intend on letting them erase me as if I never existed. They need to be accountable for all the violations they are responsibile for conducting. Anyone else going through Sh@#T with them now, whether you are current or not, REFI ASAP. They have no qualms causing or creating Lender forced defaults or lying about it and just declaring that you are in default without substantiating their claims. You are not safe remaining under their guidance or control. Report them to the FHA, CFPB, HUD, DRE, DPFI, FTC, Atty General, DA and any other judicial oversite branch you can get to take a claim. They stole my home of 36 years in 30 days (also illegal) and my life savings and retirement and destroyed my business that I depended on to sustain myself. I was thrown out on the street during a global pandemic and left with absolutely nothing. Except, my intelligence and tenacity. On that, they did not count. And I will not relent. I have been litigating on this issue since 2020. I have survived their attempts to dismiss my case or move it to Federal Court and attempt dismissal. I have managed to remain vigilant despite their lies and even survived their demurrers. So now we will see just how corrupt or broken the system is or prevail in exposing their illegal, uncousionable tactics they used out of greed. It really doesnt matter what they are supposed to do, what rights you have or what laws are in place. They continue to get away with it and fines and violations and license restrictions do not phase them. Be careful everyone. They have alterior motives and an agenda to take all the homes they can and foreclose on behalf of their investors. Do not expect anything moralistic.



      • Clarisa on August 12, 2021 at 5:25 pm

        I just found out today 8/12/2021 that my loan was transferred to Gregory as I was calling to make 2nd loan modification loan with my previous mortgage company .. they answered quickly, took my information and made payment – got confirmation #.. was told to wait till 8/19- to review uploaded documents .. I’m horrified to say the least on this company’s history ! Hoping they don’t try to mess with my previous loan modification !! What should I keep meanwhile ? I’m documenting EVERYTHING!!

        • Kim Marie Rinde on October 1, 2021 at 4:50 am

          Same here! I was in a Covid forbearance with LoanCare and had a chapter 7 bankruptcy at the same time and my loan was backed by Fannie Mae! I had submitted a request for a loan modification to LoanCare and was told Gregory Funding would get al! The paperwork and pick up right where Loancare was at in the Loss Mitigation process! That didn’t happen and I had to resubmit all my documents to Gregory Funding! Now I got a letter demanding a lump some payment of over $13000! What do I do?

          • Valerie R. Lyle on November 21, 2021 at 6:26 pm

            Kim Marie Rinde ,I’m in McConnells SC 29726, we are in the same situation. I now have my payoff statement hostage?!! The buyers have signed the closing agreement. Attorney has requested payoff statement. I going to give information to my congressman and senator. The buyers have started to setup services for the house. So another resource will be Mahany Law.



          • F. Richards on October 5, 2022 at 10:18 am

            You can see my input throughout the chain herein. Don’t wait. File complaints with CFPB, Atty General, Hud and refi with anyone you can. They will not honor any predecessor lender’s arrangements, contracts, obligations. They make up their own rules and no one stops them. They lied, submitted fraudulant documents to substantiate false claims of owing them arrears (they had only had my loan for less than 6 months) and on a day my atty and I were not in court, they were awarded a relief from stay and forclosed 30 days later during lock down without filing a notice of default. Be careful. Talk to any foreclosure prevention legal aide etc. I know everyone of their sleezy tactics thus far but they do not seem to stop at anything.



    • Jen on December 30, 2020 at 6:47 pm

      NYS Residents –

      REACH OUT TO THE Attorney General Office for help!!! Help Line at (800) 771-7755.

  14. S on July 20, 2020 at 3:54 pm

    That happens to me All the time!!! Who runs this business??

  15. phyllis on July 23, 2020 at 6:03 pm

    Well they sent me a cares forbarrence letter telling me I was approved with all the details
    When I called them they said all the letters were sent in error?
    I was in a modification made all the payments I’m not late but now they are starting I’m behind.
    I have paid over 25,000 since September I’m not sure what they are trying to do?
    I told them I want a print out because I don’t trust them.

    • Felisa Richards on August 13, 2021 at 7:22 pm

      Phyllis may I ask if you might be willing to share that letter? I am in the process of suing Gregory. Filleed@sbcglobal.net. “Error” or not it’s a written communication you could use.

  16. Marilyn on July 27, 2020 at 5:56 pm

    Yes I have been trying to contact them as well with no answer.

  17. Howard Franklin on July 31, 2020 at 7:02 pm

    my home loan was sent to Gregory funding 2016 from caliber home loans i have not missed a payment with caliber i had a temporary agreement. the loan would be reviewed after five years of course Gregory funding obtain the loan and the end of five years we are back where we started at the i could not afford the original payment with the original loan through H S B C .i have not missed a payment Gregory funding i have entered a agreement with in six months we will give me a new loan i do not feel i can trust them also i was told that they do report my payments to credit companies because they do not have to

    • Rhonda on August 19, 2020 at 11:22 pm

      Yes last week , I got scamned from some gentleman cla iming he worked for Gregory funding accounts dept. I paid him 1773$- for shortage in my escrow account. The call came from gregory funding #- then after I paid 1773$- to them, a real agent called me and stated that there was no one with that mane that worked for gregory funding, …she said make a police report and shed note what happened in my name and not to give anyone any info. Or payments, that they’d only go through my actual bank account!!!

      • Jen on December 30, 2020 at 6:45 pm

        NYS Residents – NY legislature met for an emergency session and passed A11181/S9114 yesterday. The bill freezes evictions and foreclosures for 60 days and creates a hardship mechanism through which renters and homeowners can get longer relief after submitting a declaration that they’ve experienced COVID-related hardship.

        REACH OUT TO THE Attorney General Office for help!!! Help Line at (800) 771-7755.

      • Felisa Richards on August 13, 2021 at 7:10 pm

        Rhonda may I ask you HOW you paid them? If it was a credit card contact your bank if you haven’t done so. They will file a claim through the fraud department and reimburse your charge. Whomever took the money has to process it with a legitimate vendors number which the bank can trace.

  18. CARRIE ERIN DE RIDDER on October 12, 2020 at 7:04 pm

    THESE PEOPLE ARE STRAIGHT OUT PREDATORY LENDERS AND THEIVES. Last November 2019 BOA sold my loan to Gregory Funding. I happened to fall behind that very month due to illness- like hospitalization severe illness-not the flu. I was out sick till February 2020 when BAM- then Covid hit. I am a high school special ed teacher and my partner is a disabled USMC veteran so we are not rich people but we work hard and pay our bills. I reached out to Gregory Funding in July to ask for help as we were now 6 months behind due to the pandemic but we were in a position to catch up as we were both back to work. They acted like they were helping. Sent me forms and letters- all of which I filled out and returned. As of Sept. 30th, I had returned every single document plus some additional to just cover all areas. I really thought “man these folks are great!” LOL- THEY ARE PREDATORS. I called on Oct.9th to check on my account and actually got through to a human being (WHICH THEY RARELY ANSWER THE PHONE WITHOUT BEING HUNG UP ON OR ON HOLD FOR HOURS!!!) that said my home was being auctioned that day and basically was told oh well. The rep Eric then David said that since I wanted my child support to be included in my income I needed to supply official sealed court documents- not official court copies or schedules or signed agreements or bank accounts or deposits BUT the official divorce document HOWEVER HE DID NOT ASK ME OR TELL ME or COMMUNICATE THIS TO ME BECAUSE THERE WAS NO SPACE ON THE LETTER TO PUT THAT OR MARK IT. I AM NOT KIDDING. THAT IS WHAT I WAS TOLD. He then said he called and left a voice message at who knows what number and that is it? A voicemail. After I had returned every single document they had asked for in every prior letter. These people are evil. And the man was almost flippant about telling me oh well you and your 3 kids have no home now. Do I have any legal resource? What can I do?

    • Jen on December 30, 2020 at 6:44 pm

      NYS Residents – NY legislature met for an emergency session and passed A11181/S9114 yesterday. The bill freezes evictions and foreclosures for 60 days and creates a hardship mechanism through which renters and homeowners can get longer relief after submitting a declaration that they’ve experienced COVID-related hardship.

      REACH OUT TO THE Attorney General Office for help!!! Help Line at (800) 771-7755.

    • Felisa Richards on May 11, 2021 at 11:54 pm

      Sue them. File complaints. Notify HUD. Stay in your home and fight this. I am. It is not a legal foreclosure as they DIDNT follow CA foreclosure judicial process. There was a moratorium on foreclosures and evictions and there is a new task force to report to. I’m suing them now. Have your title audited. I used Mortgage Aufit Online. Good luck.

    • Felisa Richards on May 11, 2021 at 11:56 pm

      Sue them. File complaints. Notify HUD. Stay in your home and fight this. I am. It is not a legal foreclosure as they DIDNT follow CA foreclosure judicial process. There was a moratorium on foreclosures and evictions and there is a new task force to report to. I’m suing them now. Have your title audited. I used Mortgage Aufit Online. Good luck. Ohoh looks like they are blocking me from advising you.

  19. Sharon Foster on December 1, 2020 at 4:28 pm

    I am having the same issues as others. My homeowners insurance was not paid by Gregory Funding to my insurance company and now I’m being held liable for the amount. I cannot get anyone on the phone have been calling for weeks. I need help.

  20. Jenny on December 30, 2020 at 6:44 pm

    NYS Residents – NY legislature met for an emergency session and passed A11181/S9114 yesterday. The bill freezes evictions and foreclosures for 60 days and creates a hardship mechanism through which renters and homeowners can get longer relief after submitting a declaration that they’ve experienced COVID-related hardship.

    REACH OUT TO THE Attorney General Office for help!!! Help Line at (800) 771-7755.

    • Walter wojcieski on January 9, 2021 at 12:26 am

      Been on hold from12- 3 pm
      Is there anyone there?
      What’s going on

  21. Muchel on January 8, 2021 at 11:44 pm

    Been on the Damm phone over an HR and no answer yet the fucken idiots what there money

  22. Hward Franklin on January 9, 2021 at 2:23 am

    I completed the forbearance that was required and have not heard anything from Gregory Funding what is next.

  23. Pamela Cook on January 19, 2021 at 1:15 pm

    I need help. Six members of my family tested positive. We buried my brother in law December 28th.I’ve been spending my money to help my family members with food and gasoline.

  24. Lou Hill on April 14, 2021 at 6:26 pm

    I had to pay my homeowners insurance effective January first because Gregory Funding would not pay State Farm their money, but they still deduct money for my escrow account. I have been trying desperately to contact this company but no one answers the phone or faxes. I cannot afford an attorney to look into this discrepancy but filed a claim with BBB.

    • Sharolyn on October 12, 2022 at 3:08 am

      Hi Lou Hill,
      Did you ever get your escrow account rectified with Gregory Funding? Did they end up paying your home owners policy from your escrow account as they should have? I am now having the same issue as of 10/11/2022. I received an email from my insurance broker that my policy EXPIRED! They did not pay it out if my escrow account. I had to make a payment to reinstate my policy today. I am going to reach out to an attorney to see if that is even legal within mortgage law.

  25. keisha scott on April 21, 2021 at 3:47 pm

    i have trobmle with gregory funding from the start of my loan. looking for covid relief with no help from them. started with forbearance and they said the never recieved any thing faxed four times and nothing.

  26. Julie Whitehall on July 7, 2021 at 2:21 pm

    OMG! I had the exact same situation, even with Wells. They gave me the modification but after 2 months I still don’t have the final modification paperwork. I hate this company.

  27. Kim Rinde on October 1, 2021 at 2:02 am

    Last year, I put my loan in a covid-19 forbearance when I was put out of business. My loan was serviced by LoanCare and the Fannie Mae website said my loan was federally backed. I submitted all the paperwork to LoanCare to do a loss mitigation arrangement. I had to file bankruptcy in February 2021 and while that was going on, my loan was sold to Ajax/Gregory Funding! Once my loan was transferred, Gregory Funding said there was no paperwork transferred from LoanCare to them for the loss mitigation & they had no record of it! Now my mortgage doesn’t come up on the Fannie Mae/Freddie Mac website anymore! I submitted all the paperwork to Gregory Funding to do a loss mitigation/loan modification but today I got a letter stating the want the full amount I owe for the past year. I can’t pay it! What do I do?

    • Lori M on October 22, 2021 at 4:59 pm

      Im in same situation other then filing Bankruptcy. FAnnie Mae owned my loan for 16 yrs as soon as I was about to exit forbearance in August 2021 I received a post card stating FAnnie Mae sold my mortgage to a company called Ajax with Gregory Funding as my servicer. I owe a little over $13,000 and have no clue what to do now! I have started making my normal mortgage payment as of September 2021.
      I was expecting the balance was to be put at end of mortgage since Fannie Mae owned my loan but now have no clue as Gregory Funding is impossible to get in contact with.

      • Mark S on November 17, 2021 at 4:50 am

        Lori M. I am is the exact same situation. I’m Thinking about getting an attorney. Do you have any updates to share.?

        • Lori Morales on November 22, 2021 at 6:42 pm

          I finally spoke to someone at Gregory Funding, from what she told me they got 5000 new loans to process but that was about all the information I got. Each month the amount i owe is going up due to them adding a late fee and interest on my escrow. Mark, have you spoken to anyone at Gregory?

  28. jannatul a poly on December 24, 2021 at 2:51 am

    currently i am facing very bad financial problem for covid 19. because of my husbant lost job. for covid 19, and his unemplyement benefit has stoped. more then six month ago. still he is tring to find job. but suddenly new virus. in the country. slowing everything..like before. so please i am requesting. to approve my forbearance plan untill march-20-2022.. all so please include my missed payment month of october / november/ december/2021. which i could not made payment those three month. because of my financial difficulty.. my previous lender Mr cooper. approved me untill september /2021. right after that loan was transferd to your office Gregory Funding.
    Thank you
    Jannatul poly

    my home address 4206-fielding st
    Alexandria VA 22309

    my E-mail aslam8317@yahoo.com

  29. Gregory Funding Login on December 26, 2021 at 2:19 pm

    […] Gregory Funding Coronavirus Mortgage Forbearance … […]

  30. John Mcgregor on January 5, 2022 at 2:31 am

    I am in the same situation, Loan Care serviced my Fanie Mae loan and in August 2021 i received a letter stating that my loan had been sold to Gregory, I knew at that point i was in trouble., Gregory customer service indicated to me that they do not do loan modifications due to forberance but would work with individuals that had recently been impacted by the sale of their loan by Loan care, it sounded like they had a disaster on their hands, now they are demanding a payment of 25,000, not sure what my options are now.

    • Kim on May 23, 2022 at 6:55 pm

      Do a loan modification with them.

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