AmeriHome Mortgage Coronavirus Mortgage Forbearance Information

Servicer Contact Options

Phone: 888-469-0810

Website:  AmeriHome Mortgage Coronavirus Information


From Servicer Website

CORONAVIRUS INFORMATION UPDATED AS OF MAY 21, 2020

The COVID-19 Coronavirus has had a huge impact on our daily lives. And whether you’ve been economically impacted, or are just trying to plan ahead, we stand ready to help. As governmental and mortgage industry solutions for consumers who have suffered financial harm are developed and evolve, we are dedicated to doing everything we can to provide those solutions and meet your mortgage needs.

Forbearance

If you have been impacted by the coronavirus and are not able to make your regular mortgage payment, please contact us at 888-469-0810 to discuss options that may be available to you. If your mortgage is “federally-backed,” meaning it has been sold to Fannie Mae or Freddie Mac or is insured or guaranteed by the FHA, VA, or USDA – you are eligible for an immediate forbearance plan if the coronavirus pandemic has negatively impacted your financial situation, even if you are already delinquent on your loan. We can help determine if your loan is federally-backed.

Forbearance means that for a limited period of time, you do not have to make your regular mortgage payment. Forbearance under the CARES Act is available for federally-backed mortgages for a period of up to 180 days, which can later be extended for up to another 180 days or can be shortened, if necessary. To obtain a forbearance, you simply need to contact us and attest to the fact of your coronavirus impact, and will not be required to provide additional documentation.

After Forbearance

At the end of any forbearance period you may be granted, we can help you transition back to a payment schedule that is appropriate for your situation, from among the options available for your loan program. Unless you are able to do so, you will not be required to repay forborne payments in a lump sum immediately after the forbearance ends. Depending on your loan program and loan owner, your other options for payment of the amount due may include a repayment plan, payment deferral, or modification of the loan including its payment amount and/or remaining term.

Fees, Interest, Penalties and Credit Reporting during Forbearance

During a period of forbearance, no fees, penalties, or interest will be charged beyond the amounts that you would be charged if you made all of the payments on time. Additionally, if your account was current before going into forbearance, you will not be reported as delinquent to credit repositories while in forbearance.

Foreclosures

Except with respect to a vacant or abandoned property, no foreclosures will be initiated, no foreclosure judgments sought, and no foreclosure-related evictions or sales executed on covered loans during the period of any CARES foreclosure moratorium or any foreclosure moratorium required by other federal, state or other investor requirements.

See our Coronavirus FAQ for more details. UPDATED

Please be patient as we are experiencing longer than usual hold times due to increased call volumes as we help our customers during this difficult time. If possible, we encourage you to take advantage of our online resources to avoid delays.

If you have forbearance questions and would like to speak to a certified housing counselor, please call the Hope Hotline at 995Hope.org

CLICK HERE for 995Hope.org

Please ask questions or report your experience with this servicer below. Your feedback will help other homeowners navigate homeownership preservation options. REMEMBER: Ask for everything in writing to protect yourself against surprises.

7 Comments

  1. Will on April 13, 2020 at 5:53 am

    AmeriHome is very disorganized. I called and was offered 90 day forbearance with all payments due in month 4. Additionally they were not offering 180 payment deferrals.

    • Forbearance Report on April 13, 2020 at 2:59 pm

      Thank you very much for the feedback! Everyone is pretty disorganized right now, Will. Also, most servicers are doing the same – 90 days out of the gate. The biggest differences are that some are requiring proof of hardship, some are not. I am fairly confident that “all payments due or foreclosure” is not their intention here. They just don’t know what the reinstatement on these loans is going to look like.

  2. Michelle Salling on April 17, 2020 at 6:34 am

    I also contacted Amerihome Will was correct they are requiring the entire amount of the forbearance Amount to be paid at the end of the term. This is clearly not realistic. If you are able check but I was told that verbally by two reps.

    • Robert Duggin on April 20, 2020 at 10:05 pm

      I have not been able to contact a rep directly. But their website clearly states that they expect payment at the end of deferment. Evem tho in the cares act info it clearly states it can been added on the back end of the loan. Its very difficult to understand

      • Forbearance Report on April 20, 2020 at 10:31 pm

        You’re right, Robert, it’s very difficult to understand. All we can really say right now is what “other” servicers are doing. Most servicers require a lump sum at the end of the forbearance term.

        If you are unable to make the lump sum payment, that’s when they look at extending forbearance, deferment or a loan modification.

        The scary thing is we just don’t know. If you can make your mortgage payment, please do. We are afraid that what comes next is going to be even more confusing once we’re past the virus and trying to keep folks in their homes.

  3. Will on April 29, 2020 at 10:23 pm

    Update 4/21 – I called AmeriHome again about options. The only change is that now they are offering 6 months forbearance if you ask. Also I asked about deferment to the end of the loan. The rep indicated that currently deferment is not an option. However that may change depending on investor guidelines(for me Freddie Mac). Per the Freddie Mac website they are scheduled to release a new 2 months deferment option for homeowners experiencing a temporary hardship in early July.

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