Add Your Servicer to the Forbearance Report

There is incredible, collective value to building a grass-roots, homeowner sourced feedback loop of accurate information about what mortgage relief options are available to those impacted by the Coronavirus COVID-19 crisis.

If your servicer is not listed on the Forbearance Report, or if you have an update, or had a different experience than what is posted here, please contact us below so that the community can stay informed.  Thank You!


If you have forbearance questions and would like to speak to a certified housing counselor, please call the Hope Hotline at


Please ask questions or report your experience with this servicer below. Your feedback will help other homeowners navigate homeownership preservation options. REMEMBER: Ask for everything in writing to protect yourself against surprises.


  1. Patrick on May 15, 2020 at 2:41 pm

    Our mortgage was discharged in a bk but we still live in it and make monthly payments. We currently are in month two of a 3 month forbearance, ending July 1. Will the bk disallow the servicer from working with us when we ask for the 3 months to be put at end of loan?

    • Forbearance Report on May 15, 2020 at 4:38 pm

      Hi Patrick, thank you for your question. The fact that your mortgage debt was discharged should not prevent you from qualifying for a deferment because your loan is already in the loss mitigation department of your servicer. You definitely need to have this conversation with our servicer. The only thing I can think that may come up is that your mortgage if modified (deferment), may reinstate the loan, removing it from Bankruptcy protection. And this means that if your mortgage is no longer under bankruptcy protection, and you should default in the future, it will be reported on your credit report and prevent you from buying for some period of time.

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